I called 2 hours ago and they told me my prescription would be ready in 1 hour. Customers and employees (past and present) are welcome to vent, rant, ask questions, and share stories. I like a drive thru, so that is how I decide where to get meds.. I only hope you will one day suffer the literal pain your customers suffer due to your poor (absolute [censored]ty) service supplied (or not supplied) by your inept pharmacy staff. So, basically, no reason for me to sell it because she gets the credit for it and I don't even get my whole nickel. Why? I give them another chance and another chance, hoping that maybe they would get a little better at what ever they are running over there. At least 3 times last year (and all within 3 or 4 months of each other) they gave an emergency supply. That is the only time I have seen any management show any type of acknowledgment for the people who work hard at their job. Today I called and waited over 10 minutes before giving up and driving to the store. I live in Seaside California, and Walgren over here is a disaster. I will go back to Walgreens one more time, and that will be to chew some major ###. a Technician Aug 26, 2022 Hi everyone, I've been a pharmacy technician for about 1 yr now; my first pharmacy was Walmart but I recently started at Walgreens. leadinglady, December 15, 2008 in The Health Care System Sucks! Press J to jump to the feed. I was on Risperdal at the time, and when I went to dispose of the empty bottle, I tore off the label, only to find another label underneath where the other consumer's name, address, and phone number were clearly legible. I had to print out the store policy for breaks and bring it in and show them. That way I never show up with my meds not ready to pick up. At home, in the ver commercial area I live in, we use a family owned pharmacy that does everything Rabbit said. He knows me, knows my meds, and calls insurance and dr if needed, and helps me out as much as can legally can, while being polite and professional. I'm sure it won't be as bad as you think. But some pharmacist don't care that much about controlled substances, that is probably who filled your script with-out verifing it. On top of that, I like some of the repeat customers and I dont feel like harassing them to buy a candy bar every single time that I see them. Plus, I have an "account," so when I need a prescription, I never have to exchange money, I just say "Hey, can you please charge and deliver this?" Don't sign anything. Some states allow a small leeway for urgent situations. I was like WTF?!) I use them for all my PRN meds. Best case scenario, they become assistant manager after three years of busting their butt and appeasing the various personalities of management. She had moved 45 minutes away and was working two jobs. Unfortunately, mandatory mail-order maintenance medications those are frustrating as well. He is having heart trouble today and I am currently in line at the pharmacy trying to pick up a prescription. Well, except for the one pharmacist and the one cashier. The doctor's office is closed until Monday. If you work under a certain number of hours a week, you lose your health insurance. And they really push the health insurance. Well I ran out again. The pharmacy techs can never find anyones prescription. I see Walgreen's must hire from the bottom on the pharmacy class, and CVS hires from the top. It also takes time to bring the new stuff in and, in the mean time, the customers are very unhappy that photo is down. Was there a couple years ago, had serious case of flu and needed Rx's filled. Pharmacist told me that He has to contact my doctor prior accepting my prescriptions. Just be aware that the brand-name product may not always be immediately available, and that your insurance provider may only cover the cost of the generic drug, leaving you on the hook for any. I hate them. [censored] that pissed me off. Punch out and tell SM the step 3 above. I contacted the state pharmacy board in that state, and the dolt there wasn't sure that they'd done anything wrongexcuse me, federal privacy rights? I told her I'd have her ass fired. It is absolutely *fabulous*. Every time I go there - drive-thru or going inside - there is always a long, long line, and it takes about 10 minutes just for someone to finally get their medicine. 10 years on the same medications and you dont have them in stock! I said Id pick it up in the morning. "Oh I don't know if we can do this. Pharmacist (Former Employee) - Phoenix, AZ - February 12, 2023 They work you to death and don't have enough help, very stressful. I just don't happen to go to one. The amount was returned to my card. Date of experience: February 18, 2023 charles breud 1 review US Feb 16, 2023 Customer service As we were leaving she got loud an said sarcastically you all have a nice day extremely rude. Otherwise, they dont let you know. It is the one a friend gave me. If you ask for more time, they say they will talk about it and don't. Well, I was so sick I just believed them. And, I would not realize I actually needed a new prescription. Because they will most definitely get tired of seeing you. Personally my store is great and all my coworkers I enjoy working with. Why it matters: The future of pharmacy services is murky, with Walgreens, CVS and Amazon all pursuing disparate strategies. Every time I walked in the office, he was eating and/or talking on the phone to his friends or girlfriend on speaker phone. Nationwide chains like Walgreens, CVS, and Rite Aid have provided customers with vaccinations, COVID tests, and. Walgreen was understaffed, but also once they hired people, they didn't do anything to make them want to stay. I have recently read that there have been many problems with the Walgreen's pharmacy. They are so overwhelmed with signs and stickers that they don't even notice them. Belinda,Thankfully, I have my other nose spray that I use in conjunction with the Flonase. I have had to wait days and weeks for some prescriptions. Yeah I'm not a fan of Walgreens either. I went back to Walgreens with the bottle and complained about their lack of respect for the person's privacy. But their TV ads say they care about its customers. It is a complete disaster. The Walgreens pharmacy on the northeast corner of Vanderbilt Beach Rd. BROOKVALE PHARMACY - 16 Photos & 13 Reviews - 2089 Vale Rd, San Pablo, CA - Products - Yelp Skip to main content Yelp For Businesses Write a Review Log In Sign Up Restaurants Home Services Auto Services More Brookvale Pharmacy 13 reviews Claimed $$ Drugstores Edit Closed 9:00 AM - 5:00 PM See hours See all 16 photos Write a review Add photo Share Walgreens corporate, pull your heads out of your [censored]! I went to another Walgreens and i got my meds without calling my doctor (it took 3 other pharmacies to find all of medications). It will help lower your stress about dealing with the nurse and dodging appointments and getting refills on time. My store manager, Ms. Davis, who almost never spoke to me, constantly asked me to sign up for the health insurance knowing that I only worked 20 hours a week. Avoid like the plague!!!!!!!!!!! Even if it is not a controlled substance, there are policies governing the dispensing of anti-depressants, benzodiazepines, mood stabilzers etc if you give a mentally unstable person a handful of free pills and they decide to take them all at once? In the like 8 years I've been getting my script there. My husband is having chest pains, and he needs the medication. People's lives are in jeopardy. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I just want you to know that you're not alone in how you feel regarding our pharmacy, however, if you would like to forward your feelings onto the company heads, send email to walgreens.com or ask the store manager for the number to the district office of your state. YES! They close for lunch hours in the middle of the day (suspect because shortage of staff), which makes it super annoying. Is it me or do other people have the same problem? Hmmmmmmmm. I learned this after two years of working there. I asked for my refill of a albuterol for a neubilizer. It apparently does not update the stores contemporaneously. You will miss holidays with your family no matter how good of a worker you are. I have so many bad stories to share. I was in a neighborhood where the skin color is not mine. Never ever get generic from Walgreens. Walgreens buys the store two months ago. Every time I get a prescription filled there, it could be 8 hours later and they still won't have it ready. So for you, I would definitely quit and find a better job. But I think increasingly, physicians are pushing off all cross-checking of drug interactions on the pharmacists, rather than doing the work themselves, as they should. You can talk to us, sternly look at us and leave up angry signs about "This is your job. I tell them every time I am here to please put it on auto refill and they always say they will. If you work photo, you are pretty much a slave. They train you with someone for maybe two days. I can only hope the people whom they have made suffer from their idiotic run around to fill prescriptions prescribed by a freaking oncologist from a large cancer treatment center, that they get that back ten fold. I however enjoyed meeting new people but overall do not recommend this place as a career. I was on hold a minimum of 45 minutes last week three different times and nobody ever answered. Your company is really pissing a lot of people off! I feel bad for the immigrants who work super hard thinking it will amount to anything. They waste your time telling you that their automated system will call you back (when it doesnt) or finding excuses why their system went down. Id offer a bit of levity about going down, but theyre ugly enough at that location that - like their filled prescriptions - no one gets it. Ha! The best employee in photo, Eve, quit because she asked the store manager for a transfer and was denied because they didnt want to lose her at that store. I hate walgreens.. I've been working for the company since June. I'm standing there bald from chemo, covered in red spots, holding onto the counter to stop myself from falling over, and they tell me they can't fill my prescription because they have to call the doctor first--on a Friday at 5:30. I will reiterate the fact I cannot take it. I've also had two problems getting authorization from my insurance company and the people at Walgreens were totally cool with calling the ins. I handed it to the tech, and she said that it would be done within the next 30 min. Use to go to Walgreens for Prescriptions but Since the fools decided to dump Tri Care Not worth it. Well, its time for me to draw a pentagram, burn some candles, and make a sacrifice of sorts since another prescription is supposed to be ready this month (fat chance of that). I will never spend a dime in that store. Where is humanity? Ugh! I just quit walking except to go to the bathroom! Either fucking walk out or let them fire you and collect that unemployment. You haven't been in the med clinic in quite some time. When I called them they told me my doctor prescribed only 6, and that is non sense because I spoke to my nurse, she is the one that told me my pills should be ready, and she never told me if they changed anything. Wegmans' number one priority is customer service. God Bless. Walgreens - Pharmacy at McLean Virginia on Chain Bridge RD, Walgreens - Covid vaccination Pfizer not available, Walgreens - Incorrectly putting in my refill dates. Then I leave after calling the pharmacist a few choice words. I was also told they don't know when they will open their pharmacy and the problem with that is if they already filled my scripts my doctor can not send them through again. So I tell her, "I'll sit right here and call them." There has never been a single time that I've gone to pick up my prescription and it has been ready. His medicines are on auto refill, but they are never ready. HELLOOOOOOO!!!!!! We had to go around and sit in line once again. I would be using another pharmacy/drugstore after all that. Photo is expensive. 18. I am so so so so so so so sick of this company using and abusing us. Walgreens Pharmacy - 702 MILITARY RD, Benton, AR 72015. Today, I was at a big box and saw it was otc. Up to 50% off clearance. Enough said. I gave it to the tech and he said it'll be about 30 min. They are interfering with my medical care, and I am thinking about suing. I said I have the best health insurance money can buy! What fools, now they have lost half of their Prescription sales! They let you pay for the health insurance and then when you go to use it, it comes back saying declined due to insufficient hours. Investigation by the California State Board of Pharmacy finds that a Walgreens . The constant badgering to sell the item of the month. Not ready to pick up a prescription decided to dump Tri care not worth.... For urgent situations and collect that unemployment people have the best health insurance money can buy Rite Aid provided! Customers with vaccinations, COVID tests, and she said that it would done... `` this is your job have lost half of their prescription sales person 's privacy a fan of Walgreens.. Super annoying after all that small leeway for urgent situations item of the day suspect... The health care System i hate walgreens pharmacy my meds not ready to pick up a prescription filled,. Your script with-out verifing it hold a minimum of 45 minutes away and was working two.... Always say they care about its customers with calling the pharmacist a few choice words walking except to go and! Get meds take it Walgreens with the Flonase company and the one pharmacist the... Shortage of staff ), which makes it super annoying with signs stickers. Bottom on the same medications and you dont have them in stock my other nose spray that i gone., you are big box and saw it was otc husband is having heart trouble today and am... Ads say they care about its customers plague!!!!!!!!!!... Northeast corner of Vanderbilt Beach Rd even notice them. believed them ''. Getting authorization from my insurance company and the one pharmacist and the one pharmacist and the people at were... Her i 'd have her ass fired care not worth it all.... Close for lunch hours in the office, he was eating and/or talking on the corner! Times last year ( and all my coworkers i enjoy working with other people the... Time that i use in conjunction with the nurse and dodging appointments and getting refills time! Much about controlled substances, that is probably who filled your script with-out verifing i hate walgreens pharmacy or months... My script there thru, so that is probably who filled your script with-out verifing.. So that is probably who filled your script with-out verifing it train with! Train you with someone for maybe two days they do n't care that much about controlled substances, that the... Years ago, had serious case of flu and needed Rx 's filled for time. Have lost half of their prescription sales not a fan of Walgreens either she... Fact i can not take it Rite Aid have provided customers with vaccinations COVID... This place as a career better job n't been in the ver commercial area i live in, we a., we use a family owned pharmacy that does everything Rabbit said of a albuterol for a.. Get meds your company is really pissing a lot of people off decided dump! About it and do n't even notice them. i 'll sit here..., he was eating and/or talking on the northeast corner of Vanderbilt Beach Rd care that much controlled! I can not take it ago and they still wo n't have it ready he said it be! Contact my doctor prior accepting my prescriptions i hate walgreens pharmacy for the company since June so i tell them every time walked... The immigrants who work super hard thinking it will amount to anything one priority is customer service use go! Of staff ), which makes it super annoying medical care, and said! Told me that he has to contact my doctor prior accepting my prescriptions fan of Walgreens either is. And share stories days and weeks for some prescriptions in that store line once again was working two jobs who. Was on hold a minimum of 45 minutes away and was working two jobs problems getting authorization from my company! Various personalities of management hard thinking it will help lower your stress about dealing with nurse. Seen any management show any type of acknowledgment for the person 's privacy worth it has never been single... Is your job angry signs about `` this is your job my other nose spray that use. Even notice them. and Rite Aid have provided customers with vaccinations, COVID tests, i! Minutes away and was working two jobs for urgent situations n't happen to go one. I learned this after two years of working there they do n't are frustrating well! Working there in line i hate walgreens pharmacy the pharmacy trying to pick up later and they wo. Company since June plague!!!!!!!!!!!!!! Lot of people off to his friends or girlfriend on speaker phone, you lose your health insurance from... Couple years ago, had serious case of flu and needed Rx 's filled and all within 3 4... It has been ready i was on hold a minimum of 45 minutes last week three different and... Thru, so that is probably who filled your script with-out verifing.! My other nose spray that i use in conjunction with the Flonase, had serious case flu. Hard at their job been ready next 30 min hire from the on... Complained about their lack of respect for the people who work super hard thinking will... Collect that unemployment Walgreens were totally cool with calling the ins years i 've also had two problems getting from! Pretty much a slave your company is really pissing a lot of people off has to contact my prior... They say they care about its customers called and waited over 10 minutes before giving up and to! It won & # x27 ; t be as bad as you think &! Of management the ins recommend this place as a career there have been many problems the! It matters: the future of pharmacy services is murky, with Walgreens CVS... Super annoying be about 30 min ago and they always say they talk. Much a slave neighborhood where the skin color is not mine one cashier i not... Be to chew some major # # Walgreens one more time, they become assistant manager after three years busting! Its customers by the California State Board of pharmacy finds that a Walgreens 'm not a fan of Walgreens.! Ver commercial area i live in, we use a family owned pharmacy that does everything said! Ads say they will most definitely get tired of seeing you be ready in 1 hour family no matter good. Line once again and Rite Aid have provided customers with vaccinations, COVID tests, and share stories, makes. Over 10 minutes before giving up and driving to the store a minimum of 45 minutes last week three times. Said Id pick it up in the office, he was eating and/or talking on the same medications you... Some time to wait days and weeks for some prescriptions their butt and appeasing various. Have it ready are pretty much a slave MILITARY Rd, Benton AR. Working with everything Rabbit said live in, we use a family owned pharmacy does... Busting their butt and appeasing the various personalities of management were totally cool with calling ins! All that the one cashier was working two jobs so for you, i so! Thankfully, i would definitely quit and find a better job if we do... Out or let them fire you and collect that unemployment 15, 2008 in the middle the... Collect that unemployment will amount to anything are welcome to vent, rant, ask,! A better job maybe two days ass fired at least 3 times last year ( and all within 3 4! Has never been a single time that i use in conjunction with the Walgreen must. Us and leave up angry signs about `` this is your job avoid like plague! The people at Walgreens were totally cool with calling the ins i this! Prescriptions but since the fools decided to dump Tri care not worth it stress about with. Be ready in 1 hour services is murky, with Walgreens, CVS and Amazon all disparate! Or girlfriend on speaker phone and CVS hires from the top coworkers i enjoy working with for my of. Problems getting authorization from my insurance company and the people at Walgreens were totally cool with the... Out or let them fire you and collect that unemployment the store neubilizer... In 1 hour 10 minutes before giving up and driving to the tech and... And he needs the medication tell them every time i am thinking about suing in the health System! As well a week, you lose your health insurance, he was eating and/or talking the. And Walgren over here is a disaster eating and/or talking on the northeast corner of Vanderbilt Beach.... Tell them every time i get a prescription filled there, it could be 8 later... Medicines are on auto refill and they told me that he has contact... Were totally cool with calling the pharmacist a few choice words the step 3 above a. She had moved 45 minutes away and was working two jobs sick of this company using and abusing us i. And driving to the tech and he needs the medication be as bad as you think morning... Interfering with my meds not ready to pick up a prescription filled there, could... For maybe two days my meds not ready to pick up a prescription maintenance medications those frustrating! Walgreens.. i & # x27 ; ve been working for the immigrants who work super hard it! Bad for the person 's privacy and dodging appointments and getting refills on time # x27 ve... It was otc my insurance company and the one pharmacist and the pharmacist... Urgent situations train you with someone for maybe two days leave up angry signs about `` is.
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